Client Service Policy Update

Dear Valued Clients,

At Diversity Technologies, maintaining professionalism, transparency, and the integrity of our brand is of utmost importance. To ensure smooth and productive partnerships, we are implementing the following updated service policies:

  1. Core Service Focus:
    Diversity Technologies will only provide services directly related to our core offerings. We will no longer handle additional or extra services outside of the agreed scope of work.
  2. Client Freedom and Brand Integrity:
    • Clients are free to discontinue their services with us at any time without jeopardy or any adverse impact on their reputation or ours.
    • This policy aims to prevent unscrupulous actions that might tarnish our brand image or undermine our efforts.
  3. Access to cPanel Details:
    Clients may request their cPanel details at any time. Such requests must be made through official communication via email (info@diversitytech.com.ng) to ensure proper documentation and security.
  4. Annual Maintenance Charges:
    • Monthly maintenance charges will be discontinued. Instead, all maintenance fees will be consolidated and billed annually alongside hosting, domain, and SSL charges.
    • Clients will receive a single invoice covering these charges for the year which they can pay online.
  5. Major Updates and Additional Services:
    • Any significant updates or additional services must be officially communicated.
    • An invoice will be raised for such updates if Diversity Technologies agrees to handle them.
    • If we decline to provide the requested updates or services, clients are free to engage external web developers or service providers to meet their needs.
  6. Acknowledgment and Compliance:
    We kindly request all clients to adhere to these policies, ensuring a clear and professional working relationship.

We deeply appreciate your cooperation and understanding as we uphold these rules to protect our mutual interests and ensure the continued success of Diversity Technologies.

If you have any questions or require further clarification, please feel free to reach out to us through our official email (info@diversitytech.com.ng).

Thank you for your continued trust and support.

Updated on : 25th January, 2025