Client Service Policy Update
Dear Valued Clients,
At Diversity Technologies, professionalism, transparency, and brand integrity are our top priorities. To ensure smooth and productive partnerships, we are implementing the following updated service policies:
Core Service Focus
We will provide services strictly related to our core offerings. Services outside the agreed scope will no longer be handled.
Client Freedom & Brand Integrity
Clients may discontinue services at any time without any negative impact on their reputation or ours. This policy protects our brand and ensures fair practice.
Access to cPanel Details
Clients may request their cPanel credentials at any time via official email (info@diversitytech.com.ng) for proper documentation and security.
Annual Maintenance Charges
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Monthly maintenance fees are discontinued.
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All maintenance charges will be consolidated and billed annually with hosting, domain, and SSL fees.
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Clients will receive a single invoice for easy online payment.
Major Updates & Additional Services
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Significant updates or additional services require official communication.
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An invoice will be issued for any agreed updates.
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If we decline a service request, clients are free to engage external developers.
Acknowledgment & Compliance
We request all clients to adhere to these policies to maintain clear, professional, and effective working relationships.
We appreciate your cooperation and understanding as we uphold these policies to protect our mutual interests and ensure continued success.
For questions or clarifications, contact us at: info@diversitytech.com.ng
Updated on: 25th January, 2025
